Reassuring a Client During Peak Business Hours – English for Firefighter – Easy Level

Emma is a firefighter helping a worried client. The client calls during busy hours. Emma stays calm and solves the problem quickly.

🎧 Reassuring a Client During Peak Business Hours
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Vocabulary:

Calm: Not worried or upset

Smoke: Gas from fire that can be harmful

Safe: Not in danger

Firefighter: A person who stops fires

Arrive: To come to a place


Practice more with this lesson:


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