William and Emily talk about giving performance reviews. They discuss how to handle objections during busy work hours. They work as firefighters and want to improve their skills.
Vocabulary:
Objection: A reason for disagreeing or opposing something
Feedback: Information about how well someone is doing
Tension: Feeling of stress or worry
Patient: Able to stay calm without getting angry
Concern: A worry or problem someone has
Practice more with this lesson:
