Mia and David talk about how to end calls quickly during emergencies. They work as firefighters. They want to help callers fast and clearly.
Vocabulary:
Emergency: A serious or dangerous situation needing quick action
Calm: Not angry or upset, relaxed
Polite: Showing good manners and respect
Firm: Strong and steady, not weak
Advice: Suggestions about what to do
Practice more with this lesson:
