Handling Complaints While Managing Multiple Tasks – English for Firefighter – Advanced Level

Linda and David are firefighters. Linda handles a complaint while working on other tasks. They talk about the next steps clearly.

🎧 Handling Complaints While Managing Multiple Tasks
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Vocabulary:

Complaint: A statement that something is wrong or not satisfactory.

Alarm: A device that makes a loud noise to warn of danger.

Neighbor: A person who lives near another person.

Report: A written or spoken description of an event or situation.

Team: A group of people working together to achieve a goal.


Practice more with this lesson:


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