Mark and Jessica discuss a complex problem at work. Mark explains why he needs to escalate the issue. They talk about how to handle the situation carefully.
Vocabulary:
Escalate: To raise or increase the seriousness of a problem.
Issue: A problem or subject for discussion.
Specialist: A person with expert knowledge in a certain area.
Alarm: A device that makes a loud sound to warn of danger.
Safety: The condition of being protected from harm or danger.
Practice more with this lesson:
