Mia and Kevin discuss how to write an email. The email apologizes for a delay and offers compensation. They want to help a new firefighter feel welcome.
Vocabulary:
Apologize: to say sorry for a mistake
Compensation: something given to make up for a problem
Onboarding: the process of welcoming a new worker
Delay: a situation when something happens late
Training: practice to learn new skills
Practice more with this lesson:

