English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Business Hours – English for Financial Analyst – Advanced Level

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by

Michael Carter
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Charge
An amount of money billed for a purchase
Refund
Money returned when a charge is wrong
Account
A record of financial transactions
Process
A series of actions to complete a task
Business day
A working day, usually Monday to Friday

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Charge
Refund
Account
Process
Business day
A record of financial transactions
An amount of money billed for a purchase
A series of actions to complete a task
Money returned when a charge is wrong
A working day, usually Monday to Friday

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Charge” mean?
4. What does “Refund” mean?
5. What does “Account” mean?
6. What does “Process” mean?
7. What does “Business day” mean?

Practice more with this lesson: