Vocabulary Flashcards and Quiz of Handling Complaints During Peak Business Hours โ€“ English for Financial Analyst โ€“ Advanced Level

Charge
An amount of money billed for a purchase
Refund
Money returned when a charge is wrong
Account
A record of financial transactions
Process
A series of actions to complete a task
Business day
A working day, usually Monday to Friday

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Charge
Refund
Account
Process
Business day
Money returned when a charge is wrong
A record of financial transactions
An amount of money billed for a purchase
A working day, usually Monday to Friday
A series of actions to complete a task

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œChargeโ€ mean?
4. What does โ€œRefundโ€ mean?
5. What does โ€œAccountโ€ mean?
6. What does โ€œProcessโ€ mean?
7. What does โ€œBusiness dayโ€ mean?

Practice more with this lesson:


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