Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Financial Analyst – Easy Level

Complaint
A statement that something is wrong
Report
A document with information or data
Error
A mistake or wrong detail
Client
A person who uses services
Calm
Not angry or upset

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Report
Error
Client
Calm
A mistake or wrong detail
A person who uses services
A statement that something is wrong
A document with information or data
Not angry or upset

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Report” mean?
5. What does “Error” mean?
6. What does “Client” mean?
7. What does “Calm” mean?

Practice more with this lesson: