Handling Emergencies with a Difficult Client – English for Financial Analyst – Easy Level

Michael is a financial analyst. Olivia helps him talk to a difficult client. They need to check important details quickly.

🎧 Handling Emergencies with a Difficult Client
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Vocabulary:

Confirm: To say something is true or correct.

Account: A record of money or financial activity.

Client: A person who uses services or advice.

Mistake: An error or something done wrong.

Emergency: A sudden and urgent situation.


Practice more with this lesson:


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