Olivia and Kevin face a system outage during work. Olivia must close the conversation professionally. They discuss the next steps calmly.
Vocabulary:
Outage: A time when a system is not working
Inform: To tell someone about something
Professional: Showing skill and good behavior at work
Pause: To stop something for a short time
Patience: The ability to wait calmly without anger
Practice more with this lesson:
