Kevin, a financial analyst, meets clients during a system outage. He explains the problem and ends the meeting professionally. Olivia is the client asking questions.
Vocabulary:
Outage: A period when a service is not working.
Accessible: Able to be reached or used.
Reschedule: To change the time of a planned event.
Understanding: Being patient and accepting a situation.
Data: Facts or information used for analysis.
Practice more with this lesson:
