Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure – English for Fashion Designer – Advanced Level

Complaint
A statement saying something is wrong.
Delay
When something is late or slow.
Discount
A reduction in price.
Frustration
Feeling upset because things do not go well.
Service
Work done for someone else.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Discount
Frustration
Service
A reduction in price.
When something is late or slow.
Work done for someone else.
Feeling upset because things do not go well.
A statement saying something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Discount” mean?
6. What does “Frustration” mean?
7. What does “Service” mean?

Practice more with this lesson:


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