Olivia and Paul are fashion designers. They face a system outage. Olivia writes emails to solve the problem quickly.
Vocabulary:
System: A set of connected parts working together.
Outage: A time when a service is not working.
Urgent: Needing quick action or attention.
Escalate: To raise a problem to a higher level.
Manager: A person who controls or directs work.
Practice more with this lesson:
