Sarah and David talk about a bad review. Sarah is a farmer. They discuss how to write emails to fix the problem.
Vocabulary:
Apology: A statement saying sorry for a mistake.
Feedback: Information about how well something was done.
Discount: A reduction in the usual price.
Delivery: The act of bringing goods to a place.
Complaint: A statement that something is wrong or bad.
Practice more with this lesson:
