Handling Objections in Emails After a Service Failure – English for Farmer – Advanced Level

Mark is a farmer who had a problem with his seed delivery. He writes emails to fix the issue. He explains and answers the customer’s concerns.

🎧 Handling Objections in Emails After a Service Failure
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Vocabulary:

Objection: A reason to disagree or complain

Delivery: The act of bringing goods to a place

Quality: How good or bad something is

Discount: A reduction in price

Promise: A statement that you will do something


Practice more with this lesson:


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