Laura is a farmer talking to Kevin about a sales problem. They discuss how to tell senior management about the issue. They want to find the best way to solve it.
Vocabulary:
Escalate: To raise a problem to a higher level for help.
Sales: The activity of selling goods or services.
Feedback: Information about how good or bad something is.
Management: People who control and make decisions in a company.
Solution: A way to fix a problem.
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