Vocabulary Flashcards and Quiz of Handling Complaints When Presenting to Senior Management – English for Event Planner – Easy Level

Complaint
A statement that something is wrong or not good.
Expectation
A belief about what will happen or be done.
Presentation
A talk or show explaining something to people.
Summary
A short explanation of the main points.
Checklist
A list of items to be done or checked.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Presentation
Summary
Checklist
A belief about what will happen or be done.
A statement that something is wrong or not good.
A talk or show explaining something to people.
A list of items to be done or checked.
A short explanation of the main points.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Expectation” mean?
5. What does “Presentation” mean?
6. What does “Summary” mean?
7. What does “Checklist” mean?

Practice more with this lesson: