Handling Complaints During a System Outage – English for Event Planner – Easy Level

James is an event planner. He helps Anna with a system problem. They talk about fixing it step by step.

🎧 Handling Complaints During a System Outage
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Vocabulary:

System: A set of connected parts working together.

Power: Electric energy that makes devices work.

Restart: To turn off and then on again.

Cache: Temporary memory in a computer.

Support: Help or assistance given to someone.


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