Daniel trains Linda on handling urgent electrical problems. They discuss how to escalate issues quickly during busy times. Linda learns the steps to keep customers safe and happy.
Vocabulary:
Escalate: To raise a problem to a higher level for help
Urgent: Needing quick action or attention
Supervisor: A person who manages and directs others
Priority: Something that is more important than other things
Emergency: A serious or dangerous situation needing immediate action
Practice more with this lesson:
