Paul and Laura are electricians working during a system outage. They discuss how to set priorities to fix the problem quickly. They plan their work to help customers fast.
Vocabulary:
Outage: A time when power or service is not available
Priority: Something that is more important than other things
Transformer: A device that changes electrical power to a different voltage
Backup: Extra help or equipment used if needed
Communication: The sharing of information between people
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