Vocabulary Flashcards and Quiz of Handling Complaints During a Compliance Check – English for Editor – Easy Level

Complaint
A statement about a problem or bad service
Service
Work done to help customers
Summary
A short statement of the main points
Staff
People who work for a company
Training
Teaching people skills for a job

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Summary
Staff
Training
A short statement of the main points
A statement about a problem or bad service
Work done to help customers
Teaching people skills for a job
People who work for a company

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Service” mean?
5. What does “Summary” mean?
6. What does “Staff” mean?
7. What does “Training” mean?

Practice more with this lesson: