Sarah trains James on how to ask for more information from VIP customers. They practice polite and clear communication. The goal is to improve customer service skills.
Vocabulary:
Polite: Showing good manners and respect
Clarify: Make something clear or easier to understand
Customer: A person who buys goods or services
Confident: Feeling sure about your abilities
Mistake: An error or something done wrong
Practice more with this lesson:
