David calls Sophia to discuss a problem with the new editor. They try to fix the issue together. When it gets worse, David decides to escalate it.
Vocabulary:
Escalate: To make a problem more serious or urgent
Onboarding: The process of introducing a new worker to a job
Permission: Official approval to do something
Restart: To turn off and on again
Issue: A problem or concern
Practice more with this lesson:
