Robert is a technical support editor. He talks with Olivia about limited resources. They discuss how to manage expectations clearly.
Vocabulary:
Resources: Supplies or tools needed to do work
Prioritize: To decide which tasks are most important
Timelines: Schedules for when work should be done
Expectations: Beliefs about what will happen or be done
Frustration: Feeling upset because of problems or delays
Practice more with this lesson:

