Vocabulary Flashcards and Quiz of Handling Complaints During a System Outage – English for Economist – Medium Level

Complaint
A statement about a problem or issue
Outage
A period when a service is not working
Document
To write down or record information
Feedback
Information about reactions or opinions
Duration
The length of time something lasts

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Outage
Document
Feedback
Duration
A period when a service is not working
A statement about a problem or issue
The length of time something lasts
Information about reactions or opinions
To write down or record information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Outage” mean?
5. What does “Document” mean?
6. What does “Feedback” mean?
7. What does “Duration” mean?

Practice more with this lesson:


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