Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally – English for Economist – Medium Level

Support
Help or assistance.
Misunderstanding
A failure to understand something correctly.
Solution
An answer to a problem.
Ticket
A record of a customer request.
Clear
Easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Support
Misunderstanding
Solution
Ticket
Clear
Easy to understand.
A failure to understand something correctly.
Help or assistance.
An answer to a problem.
A record of a customer request.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Support” mean?
4. What does “Misunderstanding” mean?
5. What does “Solution” mean?
6. What does “Ticket” mean?
7. What does “Clear” mean?

Practice more with this lesson: