John and Linda discuss how to manage objections during busy times. They focus on teamwork and clear communication. Their goal is to keep customers satisfied while working efficiently.
Vocabulary:
Objection: A reason given to disagree or refuse.
Empathy: Understanding and sharing another person’s feelings.
Peak: The highest or busiest point in activity.
Teamwork: Working together to achieve a goal.
Frustration: Feeling upset because of problems or delays.
Practice more with this lesson:
