Handling Complaints with a Difficult Client – English for Economist – Medium Level

William is an economist. He talks to Jessica, a client. Jessica has a complaint about her report.

🎧 Handling Complaints with a Difficult Client
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Vocabulary:

Complaint: A statement that something is wrong.

Data: Information or facts collected for study.

Report: A document giving information about something.

Frustrated: Feeling upset because of problems.

Review: To check something carefully.


Practice more with this lesson:


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