James is an economist helping Emma with a customer problem. They discuss how to handle the issue when resources are tight. They explore the best way to escalate the problem.
Vocabulary:
Escalate: To raise a problem to a higher level for help
Resource: Something available to help solve a problem
Limited: Not enough or small in amount
Manager: A person in charge of a team or department
Report: A written or spoken description of information
Practice more with this lesson:
