David and Emily talk about a problem with a new economist’s onboarding. They discuss who to contact to fix the issue. The conversation shows how to write an email to escalate the problem.
Vocabulary:
Escalate: To raise a problem to a higher level for help.
Onboarding: The process of starting a new job.
Access: Permission to use something or enter a place.
Department: A part of a company with a specific job.
Manager: A person who is in charge of others.
Practice more with this lesson:
