Sophia and Mark discuss how to write emails for a VIP customer. They talk about setting priorities to handle urgent and important messages. They want to keep the customer happy and solve problems fast.
Vocabulary:
Vip: A very important person.
Priority: Something that is more important than others.
Urgent: Needing quick action or attention.
Polite: Showing good manners and respect.
Professional: Behaving in a way suitable for work.
Practice more with this lesson:
