Vocabulary Flashcards and Quiz of Sales Discussion After Service Failure - English for E-commerce Manager - Advanced Level

Failure

When something does not work correctly

Apology

A statement saying sorry for a mistake

Discount

A reduction in price

Upgrade

To improve or make something better

Backup

A copy of data for safety

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Failure

Apology

Discount

Upgrade

Backup

To improve or make something better

A statement saying sorry for a mistake

A copy of data for safety

When something does not work correctly

A reduction in price

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Failure” mean?

4. What does “Apology” mean?

5. What does “Discount” mean?

6. What does “Upgrade” mean?

7. What does “Backup” mean?

Vocabulary Flashcards and Quiz of Sales Discussion After Service Failure – English for E-commerce Manager – Advanced Level