English Lessons

Vocabulary Flashcards and Quiz of Handling Urgent Customer Complaints โ€“ English for E-commerce Manager โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Urgent
Needing quick action or attention.
Delivery
The act of bringing goods to a place.
Refund
Money given back for a problem.
Discount
A reduction in price.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Urgent
Delivery
Refund
Discount
A reduction in price.
The act of bringing goods to a place.
A statement that something is wrong.
Money given back for a problem.
Needing quick action or attention.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œUrgentโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œRefundโ€ mean?
7. What does โ€œDiscountโ€ mean?

Practice more with this lesson:


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