English Lessons

Vocabulary Flashcards and Quiz of Handling Urgent Customer Complaints – English for E-commerce Manager – Easy Level

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by

Michael Carter
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Complaint
A statement that something is wrong.
Urgent
Needing quick action or attention.
Delivery
The act of bringing goods to a place.
Refund
Money given back for a problem.
Discount
A reduction in price.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Urgent
Delivery
Refund
Discount
The act of bringing goods to a place.
A reduction in price.
Money given back for a problem.
Needing quick action or attention.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Urgent” mean?
5. What does “Delivery” mean?
6. What does “Refund” mean?
7. What does “Discount” mean?

Practice more with this lesson: