Vocabulary Flashcards and Quiz of Handling Complaints in a Meeting – English for E-commerce Manager – Easy Level

Complaints
Statements about problems or dissatisfaction
Expectations
Beliefs about what will happen
Delivery
The process of bringing goods to customers
Training
Teaching skills or knowledge
Updates
New information or news

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaints
Expectations
Delivery
Training
Updates
Statements about problems or dissatisfaction
New information or news
Beliefs about what will happen
The process of bringing goods to customers
Teaching skills or knowledge

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaints” mean?
4. What does “Expectations” mean?
5. What does “Delivery” mean?
6. What does “Training” mean?
7. What does “Updates” mean?

Practice more with this lesson: