English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints in a High-Stakes Meeting โ€“ English for E-commerce Manager โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Refund
Money returned to a customer for a bad product or service.
Objection
A reason given to disagree or refuse something.
Tracking
Following the progress or location of something.
Partner
A company or person who works with another.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Objection
Tracking
Partner
Following the progress or location of something.
Money returned to a customer for a bad product or service.
A reason given to disagree or refuse something.
A company or person who works with another.
A statement that something is wrong or not satisfactory.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRefundโ€ mean?
5. What does โ€œObjectionโ€ mean?
6. What does โ€œTrackingโ€ mean?
7. What does โ€œPartnerโ€ mean?

Practice more with this lesson:


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