English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints from a VIP Customer – English for E-commerce Manager – Medium Level

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by

Michael Carter
in
VIP
A very important person
Complaint
A statement about something wrong
Priority
Something important that needs attention first
Replacement
A new item to take the place of a damaged one
Delivery
The act of bringing goods to a person

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Complaint
Priority
Replacement
Delivery
A statement about something wrong
A very important person
Something important that needs attention first
The act of bringing goods to a person
A new item to take the place of a damaged one

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Complaint” mean?
5. What does “Priority” mean?
6. What does “Replacement” mean?
7. What does “Delivery” mean?

Practice more with this lesson:


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