English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints from a VIP Customer โ€“ English for E-commerce Manager โ€“ Medium Level

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by

Michael Carter
in
VIP
A very important person
Complaint
A statement about something wrong
Priority
Something important that needs attention first
Replacement
A new item to take the place of a damaged one
Delivery
The act of bringing goods to a person

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Complaint
Priority
Replacement
Delivery
A new item to take the place of a damaged one
The act of bringing goods to a person
Something important that needs attention first
A statement about something wrong
A very important person

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œVIPโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œPriorityโ€ mean?
6. What does โ€œReplacementโ€ mean?
7. What does โ€œDeliveryโ€ mean?

Practice more with this lesson:


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