Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation for a Service Issue – English for E-commerce Manager – Easy Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Delay
when something happens later than planned
Discount
a reduction in price
Frustration
feeling upset because of problems

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Discount
Frustration
a reduction in price
feeling upset because of problems
to say sorry for a mistake
something given to make up for a problem
when something happens later than planned

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delay” mean?
6. What does “Discount” mean?
7. What does “Frustration” mean?

Practice more with this lesson: