Olivia and John discuss how to plan and schedule a meeting with a VIP customer. They want to make sure everything goes smoothly. Olivia guides John step-by-step.
Vocabulary:
Vip: A very important person.
Schedule: A plan of when things will happen.
Refreshments: Food and drinks served during a meeting.
Brochure: A small book with information about a company.
Reserve: To book something in advance.
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