Emily, an e-commerce manager, talks with John, a customer worried about a fast deadline. She reassures him about the order delivery. They discuss the steps to meet the deadline.
Vocabulary:
Deadline: The time by which something must be done.
Reassure: To make someone feel less worried.
Express: Faster than normal, especially for delivery.
Arrange: To plan or organize something.
Concern: A feeling of worry about something.
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