John, an e-commerce manager, talks with Anna about a project. They discuss how to handle objections from a difficult client. They want to find a good solution.
Vocabulary:
Objection: A reason for disagreeing or opposing something
Delivery: The act of bringing goods to a place
Quality: How good or bad something is
Discount: A reduction in the price of something
Trust: Belief in someone’s honesty or ability
Practice more with this lesson:
