Vocabulary Flashcards and Quiz of Handling Customer Complaints While Driving – English for Driver – Advanced Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Complaint
A statement that something is wrong.
Sincerely
In a genuine and honest way.
Manage
To handle or control a situation.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Complaint
Sincerely
Manage
To say sorry for a mistake.
To handle or control a situation.
In a genuine and honest way.
Something given to make up for a problem.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Complaint” mean?
6. What does “Sincerely” mean?
7. What does “Manage” mean?

Practice more with this lesson:


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