Vocabulary Flashcards and Quiz of Handling Complaints After a Service Problem – English for Driver – Easy Level

Complaint
A statement about something wrong.
Delay
When something is late or slow.
Frustration
Feeling upset because of problems.
Patience
The ability to wait calmly.
Promise
A statement to do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Frustration
Patience
Promise
A statement to do something.
When something is late or slow.
The ability to wait calmly.
Feeling upset because of problems.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Frustration” mean?
6. What does “Patience” mean?
7. What does “Promise” mean?

Practice more with this lesson: