John and Emily talk about scheduling a new driver. They discuss problems and how to fix them. They want to make sure the new driver starts well.
Vocabulary:
Schedule: A plan for when things will happen.
Shift: A set time to work during the day or night.
Escalate: To report a problem to a higher level.
Manager: A person who is in charge of others.
Plan: A way to do something in the future.
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