David is a driver talking to Anna about a problem with a delivery. They want to make sure the client feels happy and safe. They work together to fix the issue quickly.
Vocabulary:
Reassure: To make someone feel less worried.
Client: A person who buys goods or services.
Delivery: The act of bringing goods to a place.
Delay: To make something happen later than planned.
Misunderstanding: A failure to understand something correctly.
Practice more with this lesson:
