Sarah and James discuss a problem with a client driver. They try to find the real cause of the emergency. They want to fix the issue quickly.
Vocabulary:
Emergency: A sudden serious problem needing quick action.
Route: The path or way to a place.
Upset: Feeling unhappy or angry.
Calm: To make someone relaxed and quiet.
Root cause: The main reason for a problem.
Practice more with this lesson:
