Anna is a doctor doing a compliance check. She listens to James’s complaints carefully. Then, she summarizes the key points to solve the problems.
Vocabulary:
Complaint: A statement about something wrong or bad.
Summarize: To give a short statement of the main points.
Compliance: Following rules or standards.
Treatment: Medical care given to a patient.
Frustrating: Causing feelings of annoyance or upset.
Practice more with this lesson:
