Daniel and Linda talk about a mistake made with a patient. They want to find out what went wrong. They plan how to avoid this problem in the future.
Vocabulary:
Mix-up: A mistake where things are confused or put in the wrong place
Folder: A place to keep papers or files together
Labeling: Putting names or signs on something to identify it
Training: Teaching people the skills they need to do a job
Report: A written or spoken account of something that happened
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