Reassuring a Client After a Service Failure – English for DevOps Engineer – Medium Level

Emily, a DevOps engineer, talks to Kevin, a client. They discuss a recent service failure. Emily reassures Kevin and explains the next steps.

🎧 Reassuring a Client After a Service Failure
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Vocabulary:

Failure: When something does not work as expected.

Overload: Too much work or pressure on a system.

Server: A computer that provides services to other computers.

Fix: To repair or solve a problem.

Reassure: To make someone feel less worried.


Practice more with this lesson:


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