James received negative feedback from a colleague. He wants to understand the issue better. Jessica helps him find the right way to respond.
Vocabulary:
Feedback: Information about how well you did something
Escalate: To take a problem to a higher level for help
Respectfully: In a polite and considerate way
Conflict: A serious disagreement or argument
Culture: The ideas and customs of a group of people
Practice more with this lesson:
