Daniel and Jessica discuss a complaint from a client. They work together to solve the problem. They plan how to close the conversation professionally.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Deployment: The process of putting software into use.
Downtime: Time when a system is not working.
Professionally: In a way that shows skill and respect.
Coordinate: To work together with others to achieve a goal.
Practice more with this lesson:
